Terrible!! - Customer Service Representative Walgreens Employee Review

1.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The structure of Walgreens has changed. They are putting more pressure on long term employees 10+ years so they can leave or get fired. Then they put an much less experienced person in their place that make a third of what they use to make. I used to live, breath and eat Walgreens. Now my hours have disappeared and illegal tactics are being used to make me quit.

Cons

Once you are at the top of your pay range, there are NO MORE raises. But lots more to do. NO rewards after many years of work.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

So far so good I don’t have too many problems on the job. I actually like going in every day..

Cons

The only cause of the cons that come with a job with people don’t come into work.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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