Pass unless you are about to be homeless. - CSA - Customer Service Associate Walgreens Employee Review

1.0
Dec 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of their employees are friendly, hardworking individuals looking to better their own lives and those of the people around them, including customers.

Cons

In the past six years or so Walgreens corporate has shifted their focus from appreciating and rewarding their employees and listening to their concerns to a more bottom-line driven model, which has caused them to lose employees in all areas, from cashiers to management. This, in turn, has resulted in poorer working conditions for their remaining employees and an abysmal shopping experience for their customers.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Team member and entry level management very good

Cons

High stressfulness and open space makes high risk

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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