Great place to work, but everywhere has some drawbacks - Senior Certified Pharmacy Technician Walgreens Employee Review

Walgreen's is leaning away from individualized patient care and focusing more towards hitting numbers ("metrics"). This includes allowing less technician hours and more irrelevant responsibilities such as the ever-increasing calls that solicit their new programs, almost to the point of patient harassment. There is simply not enough time for these calls to get done in addition to the other, more pressing, tasks at hand. When these calls are not done, your pharmacy loses even more tech hours.