It used to be decent for a call center - Patient Care Coordinator Walgreens Employee Review

2.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about healthcare / pharmacy, work with some nice people

Cons

They were becoming increasingly strict with your allowance off the phone time, moving towards making it so that you couldnt use the bathroom even once without going out of adherence. You have to wear a lot of hats and it's a lot to remember, know, and do, for relatively little pay or recognition. You bear all the rage of disgruntled customers even when you go above and beyond, if another department screws up you get yelled at.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Team member and entry level management very good

Cons

High stressfulness and open space makes high risk

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

pay was decent I guess

Cons

no promotions, no good management, a lot of people in positions that do absolutely nothing, very cliquey, constant checking in 1:1's, no growth in your career, favoritism, toxic environment.

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