Pros
The pay is decent, and schedule flexibility with off days are completely unmatched! And the ability to work from home is awesome.
Cons
Overall, allianceRX does not care about the patients. Everything is so focused on metrics and numbers that if you actually followed the metrics and numbers, the patient would suffer more than what they already do. People don’t do their jobs, there are people waiting weeks almost months for medication, and no one has touched their accounts. They introduce new applications that are supposed to better your work experience, but don’t make sure the new applications are in good working order. You get reprimanded for having system issues, when it is not your fault, and the system issues happen everyday. Management does not care about you or the patients, again, all they care about is the numbers. If you get off the phone and have to finish notes, you are marked negatively.