Good for what it's good for...but customer svc, compensation...? - CPhT @ Walgreeens Walgreens Employee Review

3.0
Apr 9, 2010
Recommend
CEO approval
Business Outlook

Pros

In a good situation with competent management, Walgreens can be a decent place to work. Without it, it can be a hard row to tow. "Family friendly" is an understatement; W takes hiring friends and family and working in one's neighborhood quite seriously. That said, there is a concerted emphasis on basic competency and speed. Personal accountability for employees is taken seriously. For some, the hours may make things really conducive to family life.

Cons

Though I sincerely think that they make a decent effort at training and education, training can be somewhat uneven, even though Walgreens offers online training sessions in stores. Beyond one's initial two weeks, there is a steep learning curve on the tricks of the system. The friends-and-family referral thing can be difficult if you don't have close family or friends to vouch for you. Same thing with working in one's neighborhood--if you like it, great. But some people need or want a little bit of a commute to accommodate kids, school, etc.. Their insistence on personal information borders on intrusive, and the payoff (financial and moral) for the effort demanded can be sometimes low. For me, the hours required to work per day differ significantly from most others in the industry, and cause one to have to work more hours per week to make full time.

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5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

easy work great first time job teaches alot about life

Cons

lower pay rude customers lack of hours

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Gave me decent pay. Bought us little gifts and food at holidays.

Cons

Gave away one of my paychecks to another employee and refused to reimburse me because of issues with "their bank." My RxM created a hostile work environment showing clear favoritism for employees. Eventually, HR got involved, and I was no longer scheduled with him. I did not ask for this change, and actively resented it, because now I had fewer hours, meaning less pay on top of the $500 corporate had already stolen from me. They had no interest in training me or anyone else to become certified as promised. Over and over again, they hired people, ran out the time on their licenses, and let techs choose between paying to get certified elsewhere, or losing their jobs. The only thing Walgreens was passionate about was convincing patients that they couldn't even provide their regular medications to get vaccines. Often unneeded. The "patient care" calls are blatant and illegal marketing for vaccines, since Walgreens makes it next to impossible for a patient to opt out of it. I would NEVER get my medications here after seeing how poorly everything is managed, how unethical company policies and patient health were regarded, and how mistreated the staff were.

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