Not what it used to be - CSA - Customer Service Associate Walgreens Employee Review

1.0
Jul 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Co/workers are like family. That would be the only pro about this company

Cons

Not enough budget for the store to give hours to get the job done . 1 person is supposed to get a task or tasks done that should be for multiple people.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

So far so good I don’t have too many problems on the job. I actually like going in every day..

Cons

The only cause of the cons that come with a job with people don’t come into work.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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