2.0
Oct 10, 2017
Former employee, more than 10 years
Bentonville, AR
Recommend
CEO approval
Business Outlook
Pros
Decades ago the company really valued it's associates and empowered them to develop their business responsibilities around the customers wishes. Leaders challenged associates to "think outside the box" to exceed customers expectations.
Cons
As time progressed, cultural priorities became diluted when veterans retired or left the company. Sam believed, "you take care of the associates, they will make the numbers", now it's, "you make the numbers or we will get someone who will." It has become a "run the program" type of environment which is managed by exception. No job or career enrichment!
