Pros
-Helpful co-workers and managers who actually answer my questions about TLE and try to train me for things that come up constantly but are not in Pathways -2 paid 15-minute breaks -I can go home for lunch as I live so close
Cons
-TLE is extraordinarily stressful behind the counter especially; customers often back up to the door as the phone is ringing off the hook and I also have to find tires for someone and check someone else's car in, all while customers are yelling at me it's taking too long when I'm the only person working -Procedures are often confusing and not explained until I get something wrong, and even then it seems to differ from manager to manager -Some customers are awful and demand the impossible from me when I barely know the department -Job is also very physical and dirty, and requires heavy lifting of 35-plus-pound batteries and tires on a regular basis
