It's OK for a first job in retail.. But it's still retail. - Customer Service Representative (CSR) Walmart Employee Review

2.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

- Very flexible with scheduling - a huge plus as a college student. They could give me hours and work around my schedule for ANY kind of availability - a huge plus. - 10% discount after 3 months of working.

Cons

- Many lower level supervisors don't know much more than standard cashiers and customer service reps. - Very disoriented at times (supervisors). - Management and supervisors take their time when helping both customers and employees (especially new employees). To where is might take 10 minutes to receive help from them when your lane is busy. - Not great pay. - I'm pretty sure customers drink a tall glass of a-hole juice before coming in to shop. - It's Walmart.

Explore other reviews about Walmart

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is easy straightforward and fun

Cons

Neverending work to be done might be unappealing to some

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Walmart Response
22h
We are very thankful to you for taking time to share your Walmart experiences and insights.
5.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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