employer cover photo
employer logo
employer logo

Wegmans Food Markets

Engaged Employer

Horrible - Don't Even Bother! - Customer Service Representative Wegmans Food Markets Employee Review

1.0
Oct 6, 2011
Recommend
CEO approval
Business Outlook

Pros

I would recommend Wegmans for those looking for a very temporary job because of their flexible scheduling, cheap benefits (though very limited for part-timers), job stability, organized backrooms and friendly co-workers.

Cons

Choosing Wegmans as a career employer is just a bad idea. There exists a great disparity in pay rates with little to no opportunity for advancement. There is no incentive to work hard when your equals within the company make more for doing and knowing significantly less. Promotions are based on nepotism with very few actually made available to all employees and there is very little accountability for employee actions/inaction. Management and HR habitually lie to employees in attempts to deflect questions which they cannot offer a reasonable answer to. Employees are constantly reminded that they are expendable and raises for merits are not awarded. The company forces employees to sign paperwork stating they will not tarnish Wegmans reputation by making any disparaging comments under threat of termination. Employees have been solicited in the past to sign petitions aimed at influencing legislation and complete forms nominating the company for Employer recognition awards only if they have something good to say. Wegmans keeps part-time workers in check by slashing their hours if they do not tow the line and making false promises to appease disenfranchised employees. The company wastes large sums of money developing and implementing inefficient, ineffective and unnecessary programs which are almost always abandoned in less than a year. Employees often times cannot do their jobs properly because the company provides insufficient support in the form of allowed hours, is constantly out of stock on key products in a very rigid plan-o-gram and has a history of ignoring its aging infrastructure which has, at times, created very dangerous working environments for long periods of time.

Explore other reviews about Wegmans Food Markets

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing people and customers are great

Cons

It stinks pharmacy tech is not a grow able career

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Gives you plenty of hours and pays well. When I interviewed for my job at the City Ridge Wegmans in DC, I asked for the highest possible starting salary (which I believe was $21 per hour at the time) since I had experience in that exact position for about 3 years beforehand, and they gave it to me without much pushback. The annual salary increases really reward sticking around too, I had capped out at the maximum salary for my position at $22 per hour by the next year. They also once adjusted that annual increase to a dollar rather than 50 cents for all employees (I believe it was around 2023?) due to the economy being crap.

Cons

Not a lot of room for growth. If you want any sort of management training, you REALLY have to push for it. I struggled to even migrate outside of my own department, they really want to keep people where they are for the most part, unless you have friends in the right places who can advocate for you. Networking really is everything. Also, this is either a pro or a con depending on your perspective, but they really pack in the hours. I often struggled to feel like I had any time for myself, but that's also just what having a full time job feels like.

See reviews by: Helpful|Rating|Date|All