Question 1

Is Entain a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at Entain have rated their employer with 3.8 out of 5 stars in 224 Glassdoor reviews. This is a higher than average score with the overall rating of Entain employees being 3.7 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Entain now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Entain.

Question 2

Does Entain pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at Entain with 3.5 out of 5 stars based on 224 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Entain.

Question 3

How happy are Customer Service Manager (CSM) professionals working at Entain?

Accepted Answer

75% of Customer Service Manager (CSM) employees at Entain would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Customer Service Manager (CSM) professionals have also rated Entain with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Entain?

Accepted Answer

Customer Service Manager (CSM) (189), Customer Service Manager (133), Customer Service Representative (56), Customer Service (40), Manager (31), Analyst (27), Product Manager (23), Customer Success Manager (CSM) (21), Marketplace Manager (21), AML Analyst (20), CSM (17), Project Manager (17), Risk Analyst (16), Shop Manager (16), Software Engineer (14)

Question 5

What are the pros of working at Entain according to real employee reviews?

Accepted Answer

"Great people ad they are pretty good at social events" ((in 106 reviews)); "My colleagues are great to be around and make me feel like part of a family." ((in 70 reviews)); "My team were great to work with." ((in 46 reviews)); "The benefits were good if I had have stayed long enough" ((in 46 reviews)); "Work life balance is good" ((in 43 reviews))

Question 6

What are the cons of working at Entain according to real employee reviews?

Accepted Answer

"Management was poor and mismanaged" ((in 75 reviews)); "Long hours and not flexible" ((in 65 reviews)); "Low salary compared to other brands" ((in 63 reviews)); "Low pay HR makes mistakes with your salary almost every month Understaffed and no one cares" ((in 62 reviews)); "Those who are deserving to be promoted are not being promoted because those effin team managers are worst!" ((in 33 reviews))

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