Expect to wash and vacuum cars in your business attire when it's 0 or 100 out (this includes women). Guys must wear white, button down, long-sleeve shirts and a tie, with khaki slacks, and dress shoes, and must be clean shaven every day (no facial hair what-so-ever). Women must be very conservatively dressed. Expect AT LEAST a 50 hour work week, every week, and go some days without a lunch. A typical day is from 7:15 am until 6:45 pm M-F, and from 8:45 am until 1:15 pm about three Saturdays a month. Expect this job to completely take over your life...It will. You will be expected to sell three different types of company provided insurance, roadside assistance, gas, and GPS in which you are not compensated for, but rather rated against everybody in your region (around 4-500 people)....This percentage of sales, along with several other factors allows you to be eligible for a promotion (You must be with the company for at least 9 months, at that point you will be required to complete what the company calls "The Grill" in which you are literally grilled on every aspect of the company by several different upper managers at the same time). If a position so happens to open somewhere in your region, plan on moving at least 100-400 miles away from your current location over the weekend with about a week's notice. Once you get use to working with the same group of people every day for about six months, there is a major shift in employees and management to allow for promotions and the constant turn-over in employees so you are forced to learn the new guys style of management, and may have to deal with some extremely lazy people. Every day is a constant scramble for cars, you will start each morning off with around 30-60 reservations and literally have 0-10 cars sitting on the lot, your area is assigned a specific number of cars each month and you are suppose to share this amount of cars with your entire area (which could be anywhere from 5-20 branches), each branch having about the same amount of reservations. SO when a family of four comes in for their minivan reservation at noon on Friday to go on vacation that weekend, you're left standing there at the counter getting your a** chewed out by that customer for not having one vehicle on your lot, or trying to talk them into the one Chevy Aveo you have sitting out front, and after you call every branch in your area to beg for a minivan and none of them will give you one of their vehicles because they are trying to prevent being in the same situation, you have to begin apologizing to the customer for something you have absolutely no control of what-so-ever as they storm out of the office screaming, "I will never rent from this place again!" You get paid every two weeks, and after taxes and insurance it comes out to right at $950, so that's $1900 a month, and $22,800 a year. If you figure what you get paid hourly after taxes it comes out to be about $9.50 an hour to be a customer service rep, a salesmen, and a car prep.
