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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

4.0

100% would recommend to a friend

(19,308 total reviews)
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Chrissy Taylor

Not enough data to show CEO approval

100% positive business outlook

Enterprise Mobility has an employee rating of 4.0 out of 5 stars, based on 19,308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Only pro is the people ( like family cause you see them more than your own family)

Cons

Where do I start ? The company is had a 30% retention tyre of graduates in the first year of employment - they basically employee desperate graduates year after year and recycle out the old ones year after year - it is a very clever way of staffing your company ( this is not a graduate scheme , you do not need any qualifications to do this job, almost like a check out assistant in a supermarket but in a dress / suit and renting cars) Day to day you will be faced with difficult customers who expect you to build cars in the garage for them, the company allows customers to book 24/7 meaning you can arrive at the office with customers standing outside with no cars in the car park - yes it is crazy I know but it is now your problem to sort the mess out. You will drive from address to address , branch to branch collecting and delivering cars to customers and rushing back to the office to get the next one out - all whilst trying to stay awake from the hours of driving and hunger ( you get no lunch break and the company have no policy for the amount of driving an individual does in a day ) I have almost fell asleep on numerous occasions from exhaustion. You will be expected to wash 5-20 cars a day in your work gear ( I’ve gone through numerous pairs of shoes from being in water all day). The company use an external company , assures group ( mostly foreign ) who clean and safety check the cars , these people are amazing , the company however have cut back on the hours of these people meaning you need to pick up the shortfall ( not to mention the livelihood of the assured employees as enterprise pick and choose when they will give them hours ... it is horrible to see people you work with go from 50 hours a week to 20 hours a week - how do they feed their families) You are a glorified taxi driver - we pick you up is a service enterprise offers , customers are too lazy to get into the branch themselves , if you are under staffed ( more often than not) you are still expected to pick people up and take them home meaning you will no doubt have to work late. Not to mention you are usually late for these customers so 30 minutes of awkward silence to and from the branch is someone isn’t happy The hours — wow this place is a joke for the amount of hours you are expected to work , 50 hour contract but don’t expect to work less than 60/62 hours a week , do not make plans as they will need to be cancelled , it will have a really bad effect on relationships / friendships outwits the company. You work till the work is done even if that means you get 8 / 9 hours at home a day. You will be exhausted all the time , have no appetite and feel run down constantly Everyone leaves eventually, if you are desperate for a job then come do this for a year and go ( it is all you can physically do) I have seen my own managers in Edinburgh looking for jobs on their phones during the day - I don’t blame them ( see next point) The pay structure for assistants and managers is crazy . You are paid a 21k salary and commission based pay scheme from branch profits ... if a car is stolen or damaged it comes from the branch profits meaning you can end up making no commission that month ( so basically 1400 after tax for 240 hours work) ... not to mention you can also go on pay back meaning the month you do make money they can take it off you as you “owe them”... it’s actually sick Since I handed in my notice , another 3/4 managers have left I am going to work for a company which is actually a proper building ( not a porta cabin in a parking lot ) I will have real clients to service and actual projects to work on, 9-5 mon to fri , company car and a reliable consistent salary. Enterprise is only good for the ceo and group rental manager or people who have been around for 25 years when company started ( right place right time ) no one gets there these days. They are the oldest in the company and exploit the graduates who are looking for A job after uni Do not apply to work here

1.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Maybe meeting people your age. Using this job to get a much better job. Takes up space on your resume

Cons

PLEASE do not believe any review above 3.5 stars. Those reviews are clearly written by corporate to maintain the image enterprise is a somewhat decent place to work. Working in my seattle office was horrendous; staying past 630, dealing with unbelievably rude customers, Washing cars in the cold (even when we have specific people for this), having a manager that is just money hungry and always getting lied to by corporate. There is a reason corporate and higher up employees have been in their position for more than 5 years; theyre not going anywhere. Who would want to spend 3+ years at a rental agency just to be promoted to a manager who manages enterprise branch managers? I really dont think anyone who went to college for a 4 year degree reallllly thinks they can have a career with a company like enterprise. It just isnt possible because this company doesnt care about your well being. In all honestly, get your 1 year experience, update your linkedin and apply to the much better companies in your city. Wasnt hard for me to do this and i am super glad i did. Do not settle for enterprise. DO NOT

1.0
Sep 21, 2019
Recommend
CEO approval
Business Outlook

Pros

You will get broken down and degraded to the point where you stop caring and in the end it makes you a stronger person When you quit you will look back on the time you spent working there and will feel so grateful that you’ve escaped the green machine and have a life worth living now. Some of the other clones you meet there will become very good friends to you because you’re all in the mess together.

Cons

I’ll keep writing reviews every day if I have to, to ensure nobody every works for this company It is a filthy, lying, cheating scam. Think about it- everyone is a “management trainee”... that’s cute. You really think you’re all going to be managers? Ha. The whole company is based on employee turnover rather than retention which creates a ridiculously toxic environment. They plan on 90% of the trainees burning out and the other 10 becoming managers making not that much more money but doing even more work. What other company has a group on social media with 30k+ followers dedicated to making memes about how hilariously terrible it is to work there? That’s right, none, except for enterprise. Work here if you want to get paid $17 an hour working 11+ hour days washing dirty rental cars in a suit and driving people around like a little B. Even the customers you drive around will be asking you- “so this is just your part time job right? What are you really planning on doing pwith your life”. And they’re right because this place is so degrading. Yes you learn some very basic skills about running a business but you learn it from “managers” who are no more experienced in doing it than you. You will meet one or two good people there, but trust me people, there is a whole world out there. Just because you can’t think of what you want to do straight out of university.. don’t do this. Do anything but this. Don’t drink the green kool-aid. Don’t believe HR’s grand slogans about you becoming a manager of your own business unless you wanna do a bad job making bad money with bad hours in a bad environment. You are really just a glorified car cleaner... I wish I didn’t have to remove the bad language from my review. They say you need to work long hours to run your own business? But guess what you’re not doing that. You’re just a clog in a multi million dollar machine so management needs to set some god damn basic employment standards. For a company so focused on customer service- treat your employees right first. Even the customer service is all a scam, no one is doing it for the right reasons and trying to rip people off into buying stupid insurance products they don’t need.

Viewing 124 - 126 of 19,308 Reviews

Glassdoor has 34,001 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.