Epic Implementation Engineer reviews

3.1

50% would recommend to a friend

(95 total reviews)
avatar

Judith R. Faulkner

94% approve of CEO

55% positive business outlook

Implementation Engineer employees have rated Epic with 3.1 out of 5 stars, based on 95 company reviews on Glassdoor. This indicates that most Implementation Engineer professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Implementation Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

95 reviews
3.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, good colleagues for the most part

Cons

Tons of work, manage multiple different unrelated projects internally and externally. Sometimes unrealistic expectations

1.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great pay for post undergraduate students - Great food and beautiful campus - Good Benefits - You do meaningful work for hospital client IT systems

Cons

- If you are someone who would like a 9-5 job, this is NOT the place for you. This company claims that you can create your own schedule and hours, but that is because more often than not, the amount of work you are given will likely require you to work beyond normal work hours to keep up with the expectations and demands. - Normalizes poor work-balance life -> Ultimately, your time there is going to depend on your TL (a.k.a. supervisor/boss) and the project you are on. Was working 60-70 hours on some weeks and ended up working on many weekends just to keep up with project demands - very easy to burn out if you do not set boundaries clear and early. The beautiful and lavish campus will wear off after a couple of months because you will be in your office all day anyway. - This will vary from person-to-person, but the amount of information in the beginning is very overwhelming. Training will only be the beginning as you will be expected to manage the install of the Epic software into an entire hospital organization. - Training you receive for your specific application only scratches the surface of what you need to know. When you become staffed to a customer, you are thrown in the deep end and left with a big knowledge gap on how to navigate the Epic System - Toxic feedback culture - if you are struggling in your role and meeting their high expectations, you will get blasted with negative feedback and insensitivity from management - Unclear expectations - you don't really know the expectations until you talk to your TL and ask for a list of expectations for your role (based on your tenure). Really should be something that is clearly spelled out in the job description just like any company does for their job postings - Overall lack of structure and high expectations, but at the end of the day, their first priority is their customers/hospitals and you are just a cog in their machine...so as long as Epic is on top of the Healthcare IT industry, management is not going to do much about the faults in their system that make so many employees leave every year.

4.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the time there. Great product. Unique culture. Improved over time

Cons

Had been inflexible with positions until forced to compete. Now is bettter

Viewing 31 - 33 of 95 Reviews

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