Epic Implementation Project Manager reviews

3.4

65% would recommend to a friend

(43 total reviews)
avatar

Judith R. Faulkner

87% approve of CEO

87% positive business outlook

Implementation Project Manager employees have rated Epic with 3.4 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Implementation Project Manager professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Implementation Project Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43 reviews
3.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

- great benefits - great income - very good processes in place to streamline installations - phenomenal people to work with - you get to regularly interact with people of authority at the hospital you install.

Cons

The main con is the hours and the stress. Low upward mobility. The salary is good, but a little less good when considering that this job requires 55 to 60 hours of work a week as an IS. Work-life balance is difficult to maintain during the toughest parts of the install, and the leadership perspective tends to be to push through. I've seen several people pull multiple all-nighters a month to keep up with the intense expectations, even during "mild" points in the install. Training is insanely difficult if you do not have an IT background. Most folks end up okay, getting thrown into their project only once training has been complete. However, I got put on an escalated project months before my training was complete, and spent most days having panic attacks while I frantically tried to catch up.

1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good pay for its location - Not a bad place to start out of college

Cons

Joining Epic was initially exciting, given its reputation for revolutionizing the healthcare industry. However, beneath the surface lies a toxic work culture that can drain even the most enthusiastic employees. The work-life balance is non-existent. Expect to regularly clock in long hours, sacrificing personal time and mental well-being in the process. The company culture subtly promotes the notion that working excessively long hours is not only acceptable but also expected. As IS (project manager), they flat out told you 45 hours are bare minimum and 50 are expected/regular. As a result, half of my hiring class has already left (we started two years ago), and I've seen so many higher tenure people leaving in my short time here. Furthermore, communication within the company is lacking. Important decisions are often made without proper consultation or transparency (snow day policy is a peak example). The upper management rarely, if at all, asks for our feedback. Speaking of feedback, the feedback process and culture here are really exhausting. Instead of fostering constructive criticism for personal and professional development, feedback often come across as backstabbing/nitpicking. The lack of transparency in the feedback is worsening this situation. Constructive feedback should be given openly and transparently. However, all the feedback is anonymous to you, and your TL sometimes doesn't even have an idea of what an actionable feedback looks like/wheter this feedback is really actionable. Still, they will hold it against you when time comes for salary raise/promotion/terminaiton.

Viewing 1 - 3 of 43 Reviews

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