Epic Problem Solver reviews

2.8

69% would recommend to a friend

(35 total reviews)
avatar

Judith R. Faulkner

86% approve of CEO

83% positive business outlook

Problem Solver employees have rated Epic with 2.8 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Problem Solver professionals have an average working experience there. Epic is rated 27% below average by Problem Solver professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

35 reviews
5.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Epic is a great company to work for - they compensate their employees well and you have lots of opportunities (education, travel, gaining responsibilities) that you can take advantage of while working here. I've been at Epic almost 5 years now and I have no intention of leaving the company any time soon.

Cons

Epic is not as accommodating as other companies may be around flexible work arrangements (working from home for example)

4.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

The campus is gorgeous, the dining halls are fantastic, the work is challenging and rewarding. Customer contacts become very good personal friends for many people. There is a great sense of community throughout the company. Generally, it is a great, enjoyable, but highly demanding place to work.

Cons

Each employee has a very different experience with the actual day-to-day work they need to accomplish - how enjoyable the job is is a gamble for each person. Some people have easy and friendly group of customer contacts, and they are assigned to a team lead (manager) that understands the human element of the work. Other people are unlucky and get placed with an inconsiderate team lead and have tough customers that are impatient on solutions. One employee's experience is entirely based on certain qualities/dynamics of the circumstances they are assigned to. Also, it is very much a "sink or swim" environment, in which there is a lot of training but hardly any of it reflects the daily troubleshooting aspects of the job.

Viewing 16 - 18 of 35 Reviews

Glassdoor has 6,305 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.