Epic Project Manager, Implementation Services reviews

3.3

58% would recommend to a friend

(322 total reviews)
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Judith R. Faulkner

96% approve of CEO

75% positive business outlook

Implementation Services/Project Manager employees have rated Epic with 3.3 out of 5 stars, based on 322 company reviews on Glassdoor. This indicates that most Implementation Services/Project Manager professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Implementation Services/Project Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

322 reviews
2.0
May 24, 2012
Recommend
CEO approval
Business Outlook

Pros

great soft skills-building experience; hands-on practice managing projects; heavy initial learning curve is good for fresh grads as preparation for career; new hires are generally friendly and outgoing

Cons

your immediate supervisor makes/breaks you and you better get on his/her good side within a week or your time there will be hell; your immediate supervisor does not actually supervise your work and only manages through "feedbacks", which can certainly get twisted through the grapevine; your success depends more on politics/luck than output, so pray for a competent customer team and manager who fights for you; 0 work-life balance, if you have any, you're surely on your way out soon; people don't like working there, everybody starts complaining within a year

2.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great pay coming out of college for non developers/engineers(IB/consulting are the only comparable places, if you can snag one of those) -Awesome co-workers, who will become your(only) friends in Madison -Trial by fire, so you get to learn about a lot of different areas within software/healthcare/implementation whether you want to or not ;-) -Industry leading product -Can make serious $ as a consultant 1 year after you leave(ride out the non compete) -I would say don't do it, but this is like the ALDI manager job--the money(and experience, dare I say!) is too good right out of college. You will be blinded and take it. Just go into it with the right mentality (stay a few years, pay off loans, save some $) and you will be fine. Fabulous opportunities will await you after just 2 years of experience, in many different fields.

Cons

-0 work-life balance. I dont know a single person who didn't break up with their SO(if they had one from college) and work nights/weekends. Basically you are stuck in the work hard/play hard mentality and get smashed with your 'college' friends whenever you aren't working. They claim there are initiatives to improve travel/work conditions but nothing has materialized--you are still expected to get back at 12 or 1AM and be in at 7 for meetings or take a 5 am flight and drive straight to the office for 8 hrs of work(yes even if the flight is 4-6 hrs). Travel days will average 18-20 hrs, and you will have 2 of these each week after 6-12 months given the current staffing problems. -0 transparency from Team leaders....honestly this is hit or miss. they might be amazing or they might suck...your success at epic is based on being marked as a 'rising star'(yes management teaches this) and everyone else is on their way(force out, since they dont want to have anyone being fired to avoid legal costs). -Your success has nothing to do with actual success at work...it is based on these worthless POGE ratings you get(poor/ok/good/excellent). You can fail miserably with a client time and time again but if people say you are overcoming so much etc... you can rise to the top regardless of your inability to do anything right. Like middle school, this is purely a vanity contest, even with $125k jobs on the line... -Management is worthless from implementation perspective. Founded by developers, with developers still leading all divisions. Yes they do have a developer leading implementation, even though he has done 0 implementations. the mentality is all positions are replaceable except developers...They do preach this to the management(find the rising stars and cut the rest, except in development where they need to keep anybody with a pulse to keep up). This is not a place that many people want to stay, as you can see by the fact that the vast majority of employees(including first level team leaders) are <2 yr employees. -Team leaders choses because they are rising stars, and nothing to do with their management ability. Yes you can become a team leader after 1 year, even if you haven't finished 1 install, leading a team of 5-15 others even though you have absolutely no idea what you are talking about. -ALL THAT MATTERS in this job is what client you are placed on initially. if they are competent you will get good marks from the start. if not, you will be blighted and will be on your way out. staffing is random, by they way. unfortunately the customers purchasing Epic right now are technology laggards(just like mgmt preaches to us) so the odds of incompetent customers are growing with each new signing. -The mentality is to churn/burn implementation staff, have poor installs, and fight the fire later. -You cannot take a vacation--you have no replacement so all of the work just piles up and you have to work double the next week to catch up. Expect 10000-3000 emails if you take 1 week off in your inbox on monday.

Viewing 301 - 303 of 322 Reviews

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