Cool place but not worth the headache
Pros
It’s a beautiful campus with individual offices (or you can partner up if you prefer). The food is good and inexpensive and I think that the monthly staff meetings are very cool since the whole company kind of goes on pause for a couple hours for it. I felt cool working there. The health insurance is absolutely phenomenal. Casual dress code (hats, sweatshirts, sweats, etc) and you can bring your dog to work.
Cons
So so many. Only option for working remotely/from home is using half and half days, which just means you can work a total of 5 days a year remotely. You only receive 10 vacation days for the first two years, then it bumps to 15 and that’s the max for the rest of your career. You can only roll over 8 a year, so you will lose them. Major micromanagement on Epic’s part. Grown adults can decide when to use vacation. You only get 6.5 holidays a year and one flexible holiday, so I guess 7.5 total. You are considered low hours if you work less than 45 hours a week. Mind you that lunch is not paid. As a TS, you receive the most ineffective and useless training and are then staffed to customers not knowing a thing about how things work either in the software or in the medical field. You are expected to figure it all out on the fly instead of being trained. I was staffed to my first customer within 2 months of starting. I saw another review saying that there is no culture here and I agree. No one talks to one another, everyone is alone in their offices, etc. The culture they want you to believe is here would only be attainable in an open floor plan, which the CEO is heavily against. The culture is no budgets and no job descriptions. Which just means everything is shoved on your shoulders and you can’t say that it’s beyond your job because you don’t have an actual document saying that. Also, good luck getting a raise if you and your team lead don’t get along; raises are based on arbitrary debates amongst the team leads on who is best. I left because I felt isolated and alone 16 hours from friends, family, and home. Epic could let everyone work remotely, but instead they’ve chosen to invest in the campus so new customers are drawn to us. What an early 2000s mindset.
