Epic reviews

Internal management structure is too loose to be consistent or helpful - and this is the biggest source, I'd say, of employees not feeling valued. Management's interpretation of policy varies from boss to boss and it's easy to get screwed.

Summary:Training gets you familiar with the software, but not your job. Not everyone's brain is prepared for the work with the sheer amount of information with both software and the healthcare industry AND how different members of the Epic family USE the software. Answering quickly is preferred, but you also need to temper your responses. There are a lot of judgment calls you have to make both in the wording of your messages and how you prioritize. Ask about this from tenured professionals to make sure you do it correctly. It's a very regulated in the healthcare industry. You won't learn everything through training, so make sure to take time and that you appreciate taking work home to master material. There are different versions and functionality between versions - you'll have to figure these out to communicate it well to community members. Lastly, you don't always feel apart of the team you're on - everyone works together but since some process are well defined you're expected to follow them without having a good discussion to make sure you can own the areas you're supposed to own.