Epic reviews

3.3

52% would recommend to a friend

(6,032 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 25, 2012

Sacrifice for Later

Recommend
CEO approval
Business Outlook

Pros

Opens the door for a lot of things after you leave (as long as you can tough out that 1-2 year non-compete which is hard depending on how long you stay IF Epic is your first job out of college) Looks Great on a Resume Travel was fun Makes the BEST lobster ever

Cons

Not really good at helping to maintain work-life balance TL has too much influence/control over your future Unrealistic expectations at times (workload can be overwhelming at times) Depending on application, number of customers, can be too much travel

4.0
Sep 24, 2012
Recommend
CEO approval
Business Outlook

Pros

I started at Epic after reading as many reviews of the working environment as I could get my hands on and going into this job with realistic expectations has definitely been helpful. I didn’t expect the job to be cushy (it’s not) but I did expect to be challenged and rewarded for hard work. If you don't guard your personal time fiercely, you will probably burn out. You’ll hear this from most people who ever worked at Epic, but it bears repeating—the best thing about working at Epic is having the chance to work with amazingly talented and smart people. The company does hold its employees to high standards but TS typically don’t have anyone breathing over their shoulders to make sure they’re doing good work. In fact, as TS, you work pretty independently a lot of the time—managing your own work and task lists. People push themselves to do good work. The training at Epic is fantastic. If you show aptitude and interest, you constantly have the chance to learn and develop both technical skills (working on development, being involved in the design and QA process) and business skills (project management, public speaking, managing others). Also, once you've been here for more than a year or two and are doing well, you get more say in what kind of work you'll be doing. And, of course, compensation. It pays decently for a job that expects no industry knowledge upon hire. Raises and bonuses are merit-based and if you’re doing well, they’re pretty generous. Furthermore, I love travelling and traveling as a TS can be really fun—it’s hard to do anything fun during the week on a work trip, but it’s easy to stay in a location an extra day or weekend and see a new place. If you have a good idea of what you want to get out of this job and a good understanding of what you're willing to put in, it can be a really good job.

Cons

My least favorite thing about working here is that you really do have to look out for yourself. If you’re doing well, you will be given more responsibility which equates to more work and it can be difficult to hand off old responsibilities when you get new ones. Once I started, it was really helpful to find people who have been doing this for years and still maintain personal lives. You do need to be conscious of how to work here without being consumed by it. It can be a lot of work. Realistically, TS typically work between 45 and 55 hours each week but those are busy hours and you will occasionally put in some really long weeks. While working here, you will never reach the end of you To Do list but you can get better at accepting that fact. This is exhausting sometimes, but if you’re able to set boundaries for yourself between work and your personal life, it’s doable.

5.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The main campus is an impressive display of architecture and landscaping. It is filled with eclectic artwork both inside and outside. It also has rural elements like a working farm, surrounding corn fields, and a giant treehouse in the forest. The atmosphere is casual. The break rooms are always stocked with milk & juice & tea (which is great for people like me who like to eat breakfast first thing in the morning while catching up on email). The cafeteria is low-priced and the culinary team is top-notch. The job training is extensive. They'll teach you what you need to know to do your job so previous experience isn't required (even for development) but a high learning aptitude is. The company heirarchy is rather flat so it doesn't take long for people who are motivated and assertive to make a significant impact. The workforce is large and dynamic. I like to play sports and have been involved with clubs that play football, soccer, and frisbee; there are many clubs available for other hobbies, too. Working at Epic is an interesting experience. It is challenging and frustrating at times but it is never boring.

Cons

The workload is heavy so it can be difficult to maintain a healthy work/life balance. It can be done, but it requires good task prioritization and time management. Documentation for internal systems is sometimes scattered or sparse. Most common processes are well-explained but the obscure one's are sometimes esoteric, which can cause headaches since Epic is growing and changing rapidly. There's a lot of work to be done (and being done) to improve documentation.

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