Epic reviews

3.3

52% would recommend to a friend

(6,028 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 28, 2011
Recommend
CEO approval
Business Outlook

Pros

- Own your own projects right out of the gate. From the very beginning, I was given general requirements for projects, and it was up to me to manage exactly what and how it needed to get done. A year after working here, I went on site to a hospital and saw people using features I designed and developed from the ground up. For me, this trumps all else and is ultimately why I like working at Epic as a software developer. - Lots of smart co-workers. This point should not be underestimated. At every other job I've had, there was always at least one person bringing everyone else down with their general incompetence. Not so at Epic. - Good "do the right thing" company culture. Aside from Epic, I've never worked at a place where a new person with good ideas can take them so far in so short a time. I've heard people here complain about the bureaucracy, and the only conclusion I can draw is that they've never worked at any other company. - Salary, benefits, campus, food, casual dress code are all good. These are just nice bonuses on top of everything else, though. If the above points aren't enough to make you want to work here, all the money in the world isn't going to make you like the job.

Cons

These are not downsides so much as things you should consider, because a lot of people would struggle with them: - Old technology. What Epic is doing with medical records is modern and impressive. The tools are not. Do you care that you are probably going to be programming in old/uncommon languages, Cache and VB6? I don't, but a lot of people do. There are a few teams that work with new and cool iPhone-ish type stuff, but most don't. If you like software development because you enjoy working with the latest and greatest platform, you will likely not get that here. If you like software development because you like problem-solving and want to make something useful that's never been done before, you will get that. - Lots of work. I don't mind, because I enjoy it. Typical work week for most developers is about 45-50 hours. Before a release deadline? Anything goes, you just need to get your stuff done. And since it's medical software, a safety-critical bug can mean you're staying late and not leaving until you figure out what's going on. That said, it's not as much work as a lot of these reviews would have you believe. I stay late and work more hours than most, and the place is pretty cleared out by 6:00 or 6:30. (Implementers are another story - they're on the road a lot and work way more hours than the average developer). - The expectation is that you will find a way to solve your own problems. I don't mean that you're expected to know everything yourself, just that you're pretty much on your own to seek out help when you need it, since no one's going to be looking over your shoulder. You need to have a lot of self-discipline to keep your work on track, and you need to have the attitude of, "It may not technically be my responsibility, but it's still my job to make sure everything goes right." "My project was late because I was waiting on X thing from Y person" is a non-starter. For better or worse, it's still your fault if you could have seen it coming. And if you couldn't have seen it coming, it'll be your responsibility to find a way to make sure it doesn't happen again. What this means is that if you're looking for a place where your duties are explicitly spelled out, you won't find it here. Your job is to ensure a successful end result, whatever that happens to mean at the time.

1.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

As a 1st job experience for recent undergrads, this place offers a slightly better than average way to earn a paycheque and some experience before flooring it for a better career job. Remember, Epic is a JOB and NOT a career!

Cons

The extent of how bad your experience will be depends on your department: Accounting/Finance - The worst. Don't feel bad for not being accepted into a "FINANCIAL ANALYST" position, since that's all utter bullshite since there is NO corporate finance department here and none in the works (though they might lie during the interview to tell you there will be). You will actually work as an Accounts Receivable employee and you will likely have your title changed within a week of arriving to "accounting analyst". If this is your first ever job, you will be less disappointed since you will have no basis for comparison; however, if you've held other positions, you will invariably not be happy and feel the company has screwed you over with a "bait and switch", lying its way into convincing you to pick up your entire life to move to freaking Madison, Wisconsin only to be miserable with a terrible go-nowhere job in a small town and be stuck there, too exhausted to rejoin the job hunt. The position is well-suited to 2 types of people: 1) Straight out of college, NO professional experience - Unless you would have gotten a job via nepotism, this is likely better than your average post. However, only stay for 1-2 years and begin searching for something better AS SOON AS you are confident enough to feel you can convince an employer to hire you. While Epic is made to feel like college, with its classes, lunchroom and omnipresent children, remember that when you are staying at work till 9pm and ask yourself whether it's really worth it. 2) From Madison and/or married and/or with children - You're not interested in a career and you don't mind mind-numbingly dull and unimportant work which everyone around you has been brainwashed into thinking IS important. You will care only about being able to live in Madison near your family, making an above average salary for the Midwest (where costs are far lower than elsewhere) and being able to support your family for the next 30 years you'll spend in this hellhole. You're willing to sacrifice 1/3 of your life for the 1/3 where you are neither sleeping nor at work. Judy is running a company with over $1 billion revenue and yet still signs off on amounts of a few thousand dollars, or insignificant 1-2% price increases for a small part of the business. (Even universities don't waste half the time she does on increases which barely outpace inflation.) As a further example of the ridiculousness here, the CFO brings the CEO monthly reports which include how we spent $60 per gift for 25 gifts and asking whether that were to much. Can you imagine?? Meanwhile, the firm's entire accounting department is run out of EXCEL!!! Spreadsheet after spreadaheet after spreadsheet, some which are tens of thousands of lines long! The place is utterly ridiculous. This department is the WORST and I advise extreme caution if you are not in one of the 2 categories enumerated above. Otherwise, you will want to kill yourself every day and you will resent Epic A LOT for having tricked you into moving to Madison. ********************************** Bottom line is that Epic sucks unless you are 1) straight out of college and need $ desperately and are unwilling to wait the extra months it would take you to find something actually related to your field of study or your dream career, 2) from Madison and wanting most importantly to be near your family and to make a better-than-average salary and/or 3) you are married and/or with children and want to set up shop in Madison because real estate is rather cheap here and it's probably the best city in the Midwest after Chicago (although the Midwest is not personally my dream region to begin with). Again, one of the other list items should also hold true, 4) you don't care about a career or any long-term growth prospects. You've decided to take on the white-collar version of the factory worker because you are happy to sacrifice 1/3 of your entire life just to have better-than-average disposable income and are unwilling to try to carve the same path for your dream career. (This, to me, is the saddest and most depressing category, but there are PLENTY of people here who fit the bill and put on artificial smiles to try to cover it up and convince themselves they've not wasted their lives away : '- (

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