Epic reviews

3.3

52% would recommend to a friend

(6,028 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,028 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 21, 2011
Recommend
CEO approval
Business Outlook

Pros

-The people are great. Your coworkers will be very smart, driven, and hardworking. -There are many opportunities to find a niche, grow and expand it, and become a leader or expert. Healthcare and software are both growing industries - but you don't have to love (or be that interested in) either to find Epic interesting and challenging. -Responsibility is given early and often. You may be just out of college, or at least still new to Epic, but you're still quickly working directly with customers and doing real work within a few weeks. This is a con for some - as there is a lot to take on at first, and it can be overwhelming. I find that the overwhelming situations end up being the ones where I've learned the most. Additionally, after a year or two, I found myself in similar situations - taking on new/bigger roles for which I didn't yet feel prepared - but that's what I asked for. Anyway - there's a lot of work outside of your "comfort zone," which is great if you want to grow quickly, even if you don't always feel like you get to catch your breath. -I feel like there are good support structures if you take advantage of them. That is not always easy to do if you don't know who to go to, but I have not had any personal struggles with that, and it's a pretty open environment. -I really like Madison. You do have to live here, and I see that as a good thing overall, although for some people it does not work out.

Cons

There is a lot of travel, so it's hard to settle into a normal pattern when you're in Madison. Don't expect to take classes or join a league that plays every Tuesday night. You're going to work a lot. The average person in implementation / project management works more than 50 hours per week. Many - including me - work more than 60 hours per week. Then again, I choose a lot of the work I do because I enjoy it- I could cut back and get by just fine by doing less. Managers are young. They are usually talented and mostly the right people, but I often wish they had a little more experience first.

2.0
Sep 20, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Decent pay & good health coverage 2. Bright co-workers 3. Impressive campus that has become a landmark of sorts. 4. Casual dress code. 5. Little or no bureaucracy in day to day maintenance or equipment requests.

Cons

1. No such thing as a promotion, period. 2. Career growth is very limited. 3. Role change (in between TS, IS and R&D) is almost impossible, irrespective of your educational qualifications. Even lateral movement (across teams) has been getting harder and harder due to general resistance to team changes from team leads. 4. Pay raises are determined rather mysteriously and are, many times, simply inexplicable. Management usually has NO REAL answers regarding how you were appraised, and how exactly that appraisal translated to the pay raise you ended up with. 5. Horrible non-compete clauses in the contract that greatly restrict your options after leaving the company. 6. Evaluation for any management position is often based purely on the time logged in the time logging system. This often leads to much more experienced people ending up reporting to someone with little experience (typically one or two years). 7. Little or no mentoring and guidance beyond the initial 3 month period. 8. Work-life Balance has been bad for many, and recently it has been getting worse by the MONTH! 9. Employee retention policy is shockingly absent. 10. Madison is seriously over-rated, especially if you are in IT and if you are someone who believes in looking for better and better opportunities and career growth. There are many other cities that offer a decent quality of life, and in addition, much better IT opportunities, and a more vibrant, diverse environment.

2.0
Sep 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice Campus Great Product that has great potential. Underground Parking Nice offices, albeit the ones that are shared are too small to have two people in them. Great initial training.

Cons

Feedback isn't always shared with you yet your TL will make assumptions and judgments about you based on that feedback What makes you a "good fit" for the company is subjective and hidden behind a veil of secrecy You are expected to know what you don't know you don't know. TLs don't understand that your experience isbased on the type of instal you do. They expect you to know everything or you are under a watch status in their eyes. Too much micro-management in some areas. How many reports do you have to write that cover the same thing? If you are not successful in your current role, there is no way to transition to another role that may be a better fit for you. Company views its employees as disposable entities. They would rather get rid of someone that is performing at an okay level than try to work with that person to make them better. There is no strength building at this company unless you are lucky to get a great TL. Once your TL has you pegged as "not a good fit", there is no recovering from that. They want you to be good at project management and interact well with the customers...but they also want you to be a TS as well. There is no room for the person who is better at PM than at program configuration.

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