Epic reviews

3.3

52% would recommend to a friend

(6,023 total reviews)
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Judith R. Faulkner

68% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
May 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Epic is one of the largest employers in the greater Madison, Wisconsin area, and might be THE largest private employer. That size comes with some clout, and a lot of name recognition in the local area. Epic is well known to hire directly out of college, with little or no "real world" work experience required for candidates, so for new college graduates, it is an excellent first job. The compensation is great, and as the Epic campus in Verona continues to grow, the minor perks of working for such a large corporation continue to grow.

Cons

Epic has grown to over 3000 employees, yet still tries to operate as a small company. The gap between senior management and the average worker is growing wider and wider without being acknowledged by the senior management. Middle managers (or "Team Leads") fill the gap in the middle, but Team Leadership is awarded by seniority, not on ability to lead, so various teams provide radically different environments. Epic is dominantly staffed by younger employees, so applying as someone over 30 years of age is a rare feat to get in. Burnout is high, and changeover pretty high, so the average age stays pretty low. My view of Epic changed radically when I changed from one team to another, and in hindsight it all boils down to the leadership of the Team Leads. Changing teams within the organization is allowed and encouraged, but must be done with the blessing of your current Team Lead. I took an opportunity to move from the Customer Support team to the Marketing team, thinking it would allow me to explore my more creative side. It was supposed to be my dream job within Epic, but it soured really quickly due to uninformed prejudices of my new Team Lead. I spent three years in Customer Support enjoying myself for the most part but not expecting it to be my final career. I made the switch to Marketing thinking it would be something to keep me there another ten years or so. I was on the Marketing team for one year before quitting in disgust.

3.0
May 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Epic is a great first job, they provide a unique atmosphere and great learning environment. It's easy to get along well with coworkers and I think financial compensation is definitely more than fair in most cases. I like the fact that it's an entry level position out of college that provides you with a lot of responsibility right away and enjoy the fact that the job is so full of variety. I also like that it's fairly independent, I don't feel that someone is watching over my shoulder telling me exactly what to do--their concept of hiring capable people up front pays off in this aspect as almost everyone you work with here is willing to step in and help out. I like the team atmosphere, and know there are always people around who will help out if I need it. In addition, it's nice to wear casual clothes to work every day and their campus and work environment is beautiful. Madison is also a great city to live in, as there's plenty to do and a young, active crowd. If you enjoy traveling, there are plenty of opportunities to do so!

Cons

I think Epic has grown a little too quickly. Advancement opportunities within the company seem somewhat limited, and I question their choices in a few people that they've picked to be team leads. I feel sometimes they fall into the 'squeaky wheel gets the grease' mentality and don't necessarily consider all aspects of a person's work ability and personality before deciding who gets to do what next. The company promotes themselves as being very open with employees but I feel this is slipping as they continue to get bigger and bigger. In addition, because of their extremely quick growth, you work with many very inexperienced people and a significant amount of time is spent trying to get the newer employees caught up to speed. this is okay in most scenarios, but can prove frustrating as it adds to the hours it takes to get anything done. In general I think Epic encourages people to become workaholics far more than they should. If you work 40-45 hours a week here, I get the impression yours hours are frowned upon. I don't think they do a good job of considering efficiency when deciding who works the hardest--it seems if you log more hours, you're more likely to get a promotion.

3.0
Apr 30, 2009
Recommend
CEO approval
Business Outlook

Pros

fair pay for newly grads, good benefits package. Wisconsin is a great place to live if you're an outdoors person, Madison is a college town so it has it's fair share of theater, arts and museums.

Cons

no clearly defined professional development. The most you can realistically expect is being a team lead, which simply adds some spreadsheet tracking responsibilities. As a software developer, surprisingly few customer feedback are channeled back and most development work are determined/prioritized by your team lead.

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