Epic reviews

3.3

52% would recommend to a friend

(6,023 total reviews)
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Judith R. Faulkner

68% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reason to come work for Epic is the above average starting salary, particularly when you take into consideration the cost of living in Madison. Depending on your Team Leader, you may have the autonomy to do your work in a manner that you see fit but this may quickly come to an end if your practice isn't the "Epic way." Many people complain about the amount of hours that they work at Epic and there may be merit attached to these complaints but this has not been my experience. I have found that as long as you learn to say no to you can get by working 40ish hours a week.

Cons

The biggest downside is the lack of solid management. Upon coming to Epic after having graduated with a business degree and running a company of my own through college, I was put under a Team Leader who had not been with the company more than a few years and had little to no management skill/experience. It appears that promotions to management are not based on managerial talent but on popularity and shear number of hours worked. Another downside of working at Epic is that they recruit people (myself included) who have no background and/or interest in healthcare IT. I believe that this is one of the primary causes of their high turnover rate as most of these people didn't want to be there in the first place.

2.0
Mar 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The compensation at Epic is excellent. We are definitely paid above industry average, given our level of experience. Raises are excellent as well - pay goes up very quickly. Bonuses are good as well. Benefits are also very good. There is a 4 week paid sabbatical to other countries after you've been their for 5 years, in addition to vacation. Besides compensation & benefits, the job is very challenging and interesting at first. Epic provides a lot of training, but healthcare is a very complex industry to learn about. This leads to a steep, but challenging learning curve, in a good way. Also, Epic doesn't micro-manage its employees' daily activities. This can be very good as you have a lot freedom to get the job done in the way you see fit. You do have a mentor on projects, but are not tightly controlled in most aspects of daily work.

Cons

The stress of the project management job wears you down over time. While 80 hour work weeks are uncommon except at go-lives (despite what other reviews may say), 60 hour work weeks are common when traveling (only around 45-50 hours/week while in the office). The travel itself is draining as you're constantly in different places and usually not very exciting parts of the country. Besides stress, the job just becomes boring over time. Career advancement at Epic is almost non-existent. After the first few years of learning what to do, you're essentially doing the same thing over and over at different customers. It is also difficult to transition to other applications or roles. The software itself is overly complex, which leads to very long implementations with many issues arising. Development to improve some issues can be slow. Also, you encounter the same problems at many customers, which is incredibly frustrating. Top management is too centralized and they will not farm out any decisions. This may have worked in a company of 250 people, but does not work with 3300 people.

2.0
Mar 15, 2009
Recommend
CEO approval
Business Outlook

Pros

You can make some scratch as long as you are willing to put Epic 1st. As soon as you have a family, forget about it...

Cons

Epic comes first. Always. They promote the people that have nothing better to do in life than to devote their life to Epic. Exactly why they hire predominatly kids straight out of college - just looking for a decent paying job and have time to spend only working.

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Glassdoor has 6,299 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.