Work/Life Balance is nonexistent. For an implementer (job listed as Project Manager), it is regular to average 60 hours/week only a few months into the job. The expectation is to help your customers for whatever they need, whenever they need it, which will lead to long hours and working nights and weekends. And there is no way for anyone to reduce your workload, so once you get to this point, you're stuck.
Inadequate Training- Most employees come in without any sort of industry knowledge and are expected to learn an extremely high amount of information in a short period of time. During my interview, I was told that the first 6 months of the job would be dedicated to training; in reality, this was only 2 months, which was not enough time to set me up for success in my job (a concern I often expressed, but fell upon deaf ears).
More Travel than Advertised- The role is officially described as 50-75% travel, but I was told in my interview that the average was around once every 3 weeks. I was a "lucky one" who only had to travel every other week, but others that started with me would have to travel 5 out of every 6 weeks. Very little effort is made to reduce the travel for employees, so again, once you get to this point, you're stuck.
Lack of Transparency for Raises- No one knows how raises work at Epic. It has to be some formula based on some metrics, then out pops your new salary. Since your boss doesn't know what your salary is (find me five Fortune 500 companies where that happens...), you can't discuss this with him/her. The raises are very high, so few complain about the actual number, but how they come to that number is a mystery.
