Epic reviews

3.3

52% would recommend to a friend

(6,020 total reviews)
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Judith R. Faulkner

68% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jun 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The work is quite varied and challenging since it deals with health care. Going to visit customers and experience the health care industry from a doctor's perspective is very interesting and fun since it involves things you would never see unless you were a health care professional. They also hire many recent college graduates and the pay is quite high compared to comparable positions at other companies. Company wide communication is also very good due to monthly company wide entire staff meetings. The new campus is also very nice because as many staff members as possible are given private offices rather than cubicles.

Cons

There are several technological decisions that were made in the past that are very detrimental now since the decision was revisited only recently. Most of the long term staff are not as skilled at their jobs as they should be as are many people on the infrastructure teams. 45 hour+ weeks are expected for people. Advancement is limited due to low turnover in management positions and managers usually being chosen within their first 2 years of tenure.

3.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Wonderful work environment. New campus is awesome, but many employees are not located there and feel overlooked. You feel like you are doing important work. Super-nice co-workers. There are some very smart and driven people who work there who really care about the work that they do. They are the undoubted industry leader and their commitment to go above and beyond for their customers is exemplary. Epic has grown significantly over the last few years and I don't see that abating any time soon. Privately owned which allows for a lot of flexibility in setting the company's direction. Judy has truly been a visionary in the industry and is very well respected and liked by everyone.

Cons

Technology is 20th century. Not a good place to advance your technical skills. Even though there are plenty of smart people, the average techie can't hold a candle to a microsoft or google developer. Some people who work there are really below average. I can imagine that given the location (limited talent pool) and the brutal winter weather, Madison isn't exactly the Bay area. Management structure hasn't kept up with growth which is natural for a company that has grown so fast. There seems to a reluctance to have some decentralized control, but that should improve as time goes on.

1.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The company makes money hand over fist and produces a great product. Working at Epic, you know you're making the world a better place - assisting in better diagnoses, cutting down on medical errors.

Cons

Non-software employees were treated poorly. The President of the company is a lucky flake. She stumbled onto a great idea and is successful despite her significant shortcomings. It made me cringe when I heard her decline to maximize her ROI because it made her "feel icky" to charge interest on a payment plan. We wasted millions of dollars on superfluous things in my time there.

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Glassdoor has 6,295 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.