Epic reviews

3.3

52% would recommend to a friend

(6,025 total reviews)
avatar

Judith R. Faulkner

68% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

You get as much meaningful responsibility as you would like to shoulder. You can convince yourself the work is rewarding. The campus is very novel and the food is decent. In the TS role you will get to travel and see some cool things/side of the healthcare industry you usually wouldn't be able to see. There's a lot of freedom to do the things that are important to you.

Cons

Epic is not the company it claims to be. This is not the homegrown company they claim to be, which has several repercussions for employees. Epic has created a culture of sycophancy that rewards blind devotion to the company. You are nothing but a cog in the machine to Epic - they don't even try to hide that once you're in the door. They refuse to adapt to modern workplace standards. The CEO is out-of-touch with her employees and is surrounded by yes men who discourage any type of racial or social-justice advocacy. She makes choices only to benefit herself, sometimes to the point of endangering staff. She's created a culture that rewards taking her viewpoint and silences all other opinions. She calls her staff factory workers, thinking it's a compliment. Epic will not be honest with you. You will have the ability to travel, a decent income, and good healthcare benefits. But, before accepting a job here, ask yourself if it's really worth working for a company that will purposefully lie to you in order to get everything they can from you.

2.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Epic has a large impact on healthcare, so you'll feel like your work is making a difference Smart and hard-working employees are willing to collaborate to help you grow and make the best product possible. Pay is very good, with usually good raises and bonuses.

Cons

Other than the pay, benefits are just ok until you reach 5 years. Not very good 401k matching. The sabbatical is touted as being a great benefit, but it's also used as an excuse to not give very much regular PTO (max is 15 days per year). There is minimal parental leave, which is poor compared to other tech companies. Working from home is only allowed VERY minimally, even during a global pandemic. You're only seen as productive during the time you're in the office. There is no respect for work life balance. If you work 40 hours, you're seen as a slacker doing the bare minimum.

2.0
Oct 26, 2012
Recommend
CEO approval
Business Outlook

Pros

This is an okay place to work if you can't get hired anywhere else. I know all you liberal arts grads have a tough time putting that degree to work and Epic is willing to train you. If this is all you can find, then go for it. The campus is enticing. I loved the environment and working in brand new buildings with a window office.

Cons

I came into the company with a lot of years of PM experience, so my perspective is vastly different from others here. I have worked for major tech companies on the West Coast and currently working at Microsoft. If this review sounds like bitter apples, it's not because I didn't excel at Epic or was fired and couldn't find another job. Any bitterness comes from the fact that I wanted the company to be as good as it says it is. Bear in mind that Epic pretty much hires liberal arts grads (for implementation and QA) straight out of undergrad. They spend a great deal of time and money training the new hires. I clocked the number of hours we spent talking about dress code. YES, dress code. Oh, you don't know how to use OneNote? or Outlook? Ugh. So much money and time wasted training for things that any person with just a few years' experience (or common sense) would know. I'm here to tell you, the employees are NOT brilliant, and the company is NOT innovative. The Epic system is scalable but it is not and never will be cutting edge. The employees are told they are "scary smart" and since they have a job making a laughable 65K - they believe it. BUT they would be eaten alive at any solid tech/software firm anywhere else (if they somehow got past the front door). The pay, benefits, career opportunities, and yes, even the beloved cafeteria are a joke in the industry. Everyone raves about the cafeteria, but it pales compared to other similar-sized companies I've worked for in California and Washington. If you choose your future based on where you are going to eat lunch, you have bigger problems than Epic. You will also read a lot about the hours and hard work. Yes, they push you to work long hours. Why? Because the average employee age is 24, and they have never had a job before. They have to work long hours just to figure stuff out. I'm not joking. In my hire class of nearly 400, most of them had NEVER used Outlook. If I spent any of my bandwidth trying to develop an efficient time management system as a project manager, I would be working 80+ hour weeks too. Just putting together a simple presentation takes days and days of work and practice for these kids. Ask an Epic PM about waterfall or Agile and they will look at you like you're speaking a foreign language. It's seriously like working on the high school yearbook. A lot of kids who think they are smart and know what they're doing, and Epic puts them into a bubble so they continue to think it's true. Want to know about the culture at Epic? Read Lord of the Flies. How about an example of the advice I got from a senior PM? Always buy gum at the airport on the way home because you can expense it. I am NOT joking... That's the level of sophistication you will find here. The rest is just a lot of Epic talk about how good they are, and when you're stuck in Madison, never having worked anywhere else, and with nothing else to compare it to, you can easily start to believe it.

Viewing 64 - 66 of 6,025 Reviews

Glassdoor has 6,301 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.