Epic reviews

Unfortunately, your experience won't be much different than the other posts on here. I thought that it would be for me and that was a naïve assumption coming in. I was ready to work. I had background knowledge in healthcare and software - doesn't matter. Your initial hand will determine your fate. Do not feel special because they reached out to you. They do that to everyone. Luckily, they have some of the best vetting processes in place, so they can weed out any individuals who don't meet the mark. If you've been invited onsite, you've met the companies standards. Don't for one minute think you're special though. Epic seems to forever be adhering to lean methodologies. While this is typically very useful for young companies, there are orders of magnitude that must be considered as a company scales from 100->1000->10,000 employees. The IS Division consistently operates as though they are incredibly understaffed. This creates a tremendous burden on young project managers, as they're still looking to get their footing at month 6 and are forced to fight fires on multiple projects due to the continuous turnover in the division. I believe that if the high turnover issue is ever solved, young project managers would get burned out at a less frequent rate and have support when & where they need it. I found it very interesting before coming to work for Epic that they hired over 4,000 employees over the past 4 years, but have only grown in size by a few hundred. Once I was about 2 months into my role, the answer became very obvious. This is a decent first job that pays well and comes with loads of experience. Just don't forget that no one cares about you or your career aspirations. Projects are hit-or-miss. Same goes with Team Leads and AMs (Application Managers - the senior project managers you work alongside throughout your first project). You will be given one of each, at random. You will also be placed onto an application (billing, scheduling, clinicals, etc.), where your strengths, interests, or experiences have not been weighed into the placement. They claim to try and match people as best as they can, but I didn't know a single person at the company who had previous interest or experience in the application's general domain. So how high up do you want to go within the company? Well, to start, there are only 4 possible positions. So we're a little bit limited right out of the gate. The general timeline is: you will move from your first position(AC) to position 2 (AM) in 12-24 months. You can move up to the next level of Implementation Director (ID) around 4-5 yrs (3 if you're good). Implementation Executive is usually reserved for employees 10+ years. You'll notice most individuals stay in the AM role for the majority of their careers. The rest leave the company at year 2. Well, can't I do something else, such as an internal role? Yes, you can take on an infinite number of responsibilities within your application, but I've only seen that route lead to burnout. The employees who stay 5+ years and are still sane/don't look 45 y.o. are the ones who say "No" to nearly everything they're offered, lay low, meet the bare minimum expectations, and stay in the AM role. If you can do that you'll be fine. Just remember - if the offer sounds too good to be true, that's because it is.

The company has a very cult-like atmosphere where you are afraid to say anything critical of the CEO or how the company runs in general which is not the case for many large companies like the big 4 banks. The system is unnecessarily complex and often unintuitive which ends up taking up too much mental real estate as you learn it, build it, and more often than not hand hold your customer counterparts throughout the install. I suspect the reason Epic does not care about majors when applying to the job is because for the first year (maybe more) the subject you are working is horribly unexciting. On that note Epic also takes advantage of majors that traditionally find it hard to find jobs because know finding another job that pays as much is discouragly difficult . If you are looking for a job before grad school, my advice is to be cautious taking this job and I recommend looking elsewhere. The company often brags how different it is because it is not publicly owned and thus not run by traditional businesspeople, but the cold hard truth is that companies that Epic antagonizes often treat their employees much better (e.g. WallStreet banks).