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      Epic

      Engaged Employer

      Epic Problem Solver/Technical Consultant reviews

      2.0

      2% would recommend to a friend

      (38 total reviews)
      avatar

      Judith R. Faulkner

      2% approve of CEO

      98% positive business outlook

      Ratings by demographic groups

      Problem Solver/Technical Consultant employees have rated Epic with 2.0 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Problem Solver/Technical Consultant professionals have a poor working experience there. Epic is rated 48% below average by Problem Solver/Technical Consultant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      38 reviews
      5.0
      Feb 26, 2019

      Epic is a great employer

      Technical services problem-solver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Epic is a great company to work for - they compensate their employees well and you have lots of opportunities (education, travel, gaining responsibilities) that you can take advantage of while working here. I've been at Epic almost 5 years now and I have no intention of leaving the company any time soon.

      Cons

      Epic is not as accommodating as other companies may be around flexible work arrangements (working from home for example)

      4.0
      Feb 13, 2019

      It's a gamble

      Technical services problem-solver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The campus is gorgeous, the dining halls are fantastic, the work is challenging and rewarding. Customer contacts become very good personal friends for many people. There is a great sense of community throughout the company. Generally, it is a great, enjoyable, but highly demanding place to work.

      Cons

      Each employee has a very different experience with the actual day-to-day work they need to accomplish - how enjoyable the job is is a gamble for each person. Some people have easy and friendly group of customer contacts, and they are assigned to a team lead (manager) that understands the human element of the work. Other people are unlucky and get placed with an inconsiderate team lead and have tough customers that are impatient on solutions. One employee's experience is entirely based on certain qualities/dynamics of the circumstances they are assigned to. Also, it is very much a "sink or swim" environment, in which there is a lot of training but hardly any of it reflects the daily troubleshooting aspects of the job.

      Viewing 19 - 21 of 38 Reviews
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      Glassdoor has 6,336 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.