Epic reviews

3.3

52% would recommend to a friend

(6,029 total reviews)
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Judith R. Faulkner

69% approve of CEO

74% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

The money is decent (getting worse tho)

Cons

Ignore the very brief, positive reviews! Most are by very new employees who basically haven’t been around long enough to know the company yet. It takes a few months or a couple years to see the full picture. They’re masterful gas lighters. Dysfunctional leadership cabal, surrounded by yes-man middle managers. Seriously, a group of like 4-6 people 60 yo and older micromanage every bit of the company. And they’re hopelessly behind the times. Listen to Judy talk at staff meeting. It’s basically incomprehensible. I tell people it’s like if a 10,000 person company gave my 95 year old grandma a microphone and a stage to speak her mind. Really bizarre. Zero work life balance. They will exploit you and gas light you endlessly. You are a cog in the machine to them, no matter the accolades or work you do. Don’t take my word for it tho, the details are public domain. They tried to force employees back to the office in 2020 during the pandemic. Middle managers who didn’t take up the cause were fired. Backlash went national. Watch CBSNews Morning Report “Employees Raise Safety Concerns with Return to Work Plans” Most managers left now are the ones who didn’t question the insanity, keep that in mind. They include clauses in contracts to prevent you from taking them to court over wage theft - search Epic Systems Corp v. Lewis. It went to the Supreme Court. Their resistance to diversity at the company — see “Leaked recording of Epic president reinforces employees’ doubts about commitment to diversity” on Madison.com. It’s a sinking ship. GET OUT!

1.0
May 18, 2021

STAY AWAY.

Recommend
CEO approval
Business Outlook

Pros

-The food was absolutely amazing. Better than restaurant quality. -The campus was beautiful and pristine, truly one of a kind.

Cons

The absolute worst job I've ever had. It is hard to even find a single redeeming quality . Please don't take a job at Epic even if it's your first job out of college. The rest of the working world doesn't operate like Epic at all. -Pay was NOT commensurate with the number of hours that were expected -Ranking culture creates an environment where no one wants to help each other -Zero direct communication, everything is done behind people's backs -Employees are encouraged to say negative things about other employees and provide negative feedback constantly -Vacation and healthcare benefits are not on par with similar companies -Non-compete tries to trap you at Epic by making it near impossible to get a job in the healthcare industry -Meeting heavy culture with 7+ hours of meetings per day

2.0
Dec 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Pre-Covid Epic was a fantastic place for an early career job. There are lots of new people that are learning and growing at a similar pace and almost everyone is eager to engage in new ideas and make new friends. The campus itself is beautiful when viewed from outside. The culinary options are diverse, healthy, and locally sourced. Also the pay and benefits are top notch for the region when considering that most new hires are coming in with little to no experience in the industry.

Cons

Fundamentally the role of the Technical Solutions Engineer is to guide customers to success in using Epic software. The issue you run into right away when starting at Epic is recognizing that the software is often clunky, confusing, and inconsistent; this is what you will rage your eternal struggle against for the remainder of your career. If you are able to deal with the complexity of the software that’s great, now the next step is recognizing that there is little to no vision of future direction from leadership. Epic’s software is often described as one of the main causes of physician burnout, and I honestly believe it, instead of accepting this fact and building something new and innovative, the company spends massive effort to either fight this fact or suggest that pure training will solve the problem (spoiler, it won’t). There is so much I could say about how Epic is feeding into the failings of American healthcare, but I don’t think that is what you are interested in if reading this review. What you need to know is that you will work hard, very hard, in this role to make clunky software work. Also, Covid response from management was slow, inconsistent, insulting, and brought to light the lack of innovation that sits atop the Epic pyramid.

Viewing 217 - 219 of 6,029 Reviews

Glassdoor has 6,305 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.