Ericsson reviews

4.0

78% would recommend to a friend

(17,735 total reviews)
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Börje Ekholm

78% approve of CEO

56% positive business outlook

Ericsson has an employee rating of 4.0 out of 5 stars, based on 17,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ericsson employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

18K reviews
1.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Ericsson Europe is team-oriented and fun to work at, although it is quite bureaucratic. Health benefits are quite good although Ericsson U.S. has becoming gradually worse in terms of health benefits. The engineers are usually very dedicated and fun to work with. The management is sometimes NOT.

Cons

Ericsson U.S. is unstable. The jobs keep moving back and forth between U.S. and Canada, and they keep closing down offices and opening new offices, so you have to live out of your suitcase. The stock price is bad and it keeps crawling up and then again takes a plunge. The stock price is far from its height in 2001. Year 2002 the company was near bankruptcy and managed to survive by borrowing money from its employees through a stock offer plan. The management teams in Ericsson U.S. are the worst ever. They keep putting people fresh off the boat in management positions and let them run their teams like a sweat shop in Mumbai. They suck the life out of you and work you to death and the pay is outrageously low.

2.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

World class radios and R&D

Cons

• Excessively long and disingenuous interview processes: Seven months of interviews only to later be laid off despite years of top performance. Strong performers with higher compensation are quietly viewed as expendable • Performative talent development programs: Programs marketed to younger talent lack real sponsorship, mobility, or outcomes. Most participants leave within a few years due to stalled careers • Severely limited internal mobility: Advancement typically requires being “tapped on the shoulder,” aligning with the right personalities, or being a consistent yes-person — merit alone is insufficient • Seasoned employees quietly pushed out: Experienced staff are nudged toward retirement or exited under the guise of restructuring, eroding institutional knowledge • Leadership instability: Senior executives have been repeatedly removed or reshuffled, resulting in constant musical chairs and a lack of long-term strategy or accountability • DEI commitments abandoned when inconvenient: A clear 2022–2023 OKR to increase women in leadership disappeared during layoffs, disproportionately impacting those same groups • Burnout normalized: Teams are stretched thin and expected to absorb the cyclical volatility of the telecom business with little concern for sustainability • Passive corporate culture: Employees are expected to be endlessly polite and professional, while difficult conversations are avoided and real issues go unaddressed • Heavy reliance on outsourcing: Growing dependence on external resources undermines quality, continuity, and morale • Erosion of core values: The Swedish cultural principles that once differentiated Ericsson are largely absent in U.S. offices • Hypocrisy around return-to-office mandates: U.S. employees are pushed toward consolidation (e.g., Plano), while many leaders themselves work remotely from non-hub locations

1.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I was fortunate to learn a lot from my immediate team, who were talented, collaborative, and supportive. Unfortunately, this was a reflection of the people I worked with, not the company itself.

Cons

The culture at Cradlepoint was toxic and dishonest. I was impacted by a restructure and my role and the rest of the admins on my teams roles were eliminated claiming they would outsource. Not long after that, they started hiring again for the same types of positions, but only for candidates within a certain radius of the corporate office. It was clear their intention all along was to cut remote employees under the guise of “restructuring.” The way it was handled was shady, misleading, and showed a complete lack of loyalty to employees. To make matters worse, the VP of Enterprise Applications who delivered the layoff news was cold and completely unsympathetic. I understand it’s not an easy conversation to have, but a little empathy would have gone a long way. Their actions and tone said everything about how little they value people.

Viewing 154 - 156 of 17,735 Reviews

Glassdoor has 21,620 Ericsson reviews submitted anonymously by Ericsson employees. Read employee reviews and ratings on Glassdoor to decide if Ericsson is right for you.