Expedia Group reviews

3.7

70% would recommend to a friend

(7,794 total reviews)
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Ariane Gorin

72% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Sep 13, 2012

Good, could be great if it sorted fragmented management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a very friendly company with good compensation and benefits. It has a sensible work/life balance approach and allows employees to work flexibly. The company is successful and has money in the bank so the offices are modern, light, pleasant and you get free drinks etc. There are a lot of smart people and the European marketing team is well managed and led.

Cons

The company goes through US centric/local centric swings but at its heart it is US centric. Several of the senior US management team are basically venture capitalists/consultants there to look after the financial interests of the majority shareholder and therefore there is a lot of short termism. The US management team are not great leaders- the European management team is on the whole ok. The main frustration with Expedia is that it seems to constantly seek to fragment its teams further, basically so that it can measure them all as "channels" on a spreadsheet and apply a rudimentary short term approach to figure out which is making the most money. This leads to duplication of effort and a lot of decisions that should get taken don't as there is a lack of ownership. If Expedia could be more joined up it would be dangerous. But that likely won't happen under the current ownership in my view. There is a very flat structure, so unless you feel happy selling your soul to be part of the small inner circle that runs the business, it will probably be a two or three year gig. If you have no qualms about that- and there are plenty who have done well by doing so- you'll enjoy it.

3.0
Sep 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Lovely carrier, gives good product knowlegde

Cons

Agents are friendly with each others, however, the company policies are restrictive a lil bit!

3.0
Sep 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, executives seem accessible. People don't look stressed. Nice building in Bellevue. Free Starbucks and sodas. International experience.

Cons

Value proposition is unclear, definitely not the leader in online travel, and not clear how to change the game to get back to the top. Career progression system not as well-defined is in other companies I have worked for.

Viewing 7399 - 7401 of 7,794 Reviews

Glassdoor has 9,044 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.