4.0
Aug 6, 2012
Recommend
CEO approval
Business Outlook
Pros
Good product, they stand behind what they sell. Service after the sale is great. If there is an issue they will fix it.
Cons
Expedia is expanding call centers all over the world. Insecurity about when the center will close is always looming. Management doesn't seem to want to listen to what the people who are actually doing the work have to say.