Expedia Group reviews

The Expedia.com brand and the Bellevue headquarters is definitely the center of the EXPE universe and all is not well there. Turnover is staggering and a 'Not Invented Here' syndrome due to the Microsoft heritage has crippled the technical architecture. Despite the problems with the mother ship, branch brands/offices are frequently second guessed, and crippled with head count freezes and budget restrictions. Business executive leadership and technology leadership are frequently not on the same page and often work at odds due to the combination of matrix org structure and geographic dispersion. In the case of the Dallas office, where Hotels.com is headquartered, the entire technology organization is being nuked in favor of offshore development (despite assurances just a few months ago that nothing of the sort was in the works). Sr. Executives (SVP and CTO) make all the calls in the technology organization and are often grossly misinformed, leading to reckless decision making.

An employee's experience vastly differs based on what team or organization they work in. This is consistent with other large technology companies. In the technology-specific functions, some of the downsides include lack of consistent vision and understanding of how your role contributes to overall goals, working long hours, shortage of individual contributors to perform needed tasks, and reduced morale due to a series of re-organizations, re-alignements of headcount, outsourcing, and turnover. Other employees find that they have difficulty defining what other groups at Expedia do. There isn't always standardization of job functions or transparency in seniority. Lack of documentation or a knowledge base is a common issue across many organizations.