Express Employment Professionals reviews

My experience in the marketing department was extremely stressful and uncomfortable. Management was controlling, unpredictable, and relied heavily on micromanagement. Even with formal guidelines in place, expectations were often unclear, undocumented, and constantly shifting, making it difficult to know what was required to succeed. One particularly unhealthy practice was the requirement to CC leadership on nearly every email. This constant oversight undermined trust, discouraged independent decision-making, and made even routine communication unnecessarily tense. Attempts to build professional and supportive relationships with other offices were met with resistance. Backhanded comments were made about these connections, and the ability to collaborate with other teams was eventually restricted. This limited networking, knowledge sharing, and professional growth, and added to a sense of isolation within the department. Direction from leadership was inconsistent and overwhelming. Instructions oscillated between suffocatingly detailed and virtually nonexistent. Even when work was completed exactly as requested, expectations could shift suddenly, accompanied by criticism for things that had never been communicated. This created constant second-guessing and anxiety, making it extremely difficult to complete work confidently or efficiently. Professional boundaries were frequently crossed. Conversations drifted into personal territory, personal space and belongings were sometimes disrespected, and choosing to take breaks or lunch alone was seen negatively. The atmosphere was tense and emotionally charged, with interactions often dictated by mood rather than professional standards. Communication was frequently passive-aggressive. Previously approved arrangements could be revoked without explanation. Leadership’s behavior with staff did not align with how they presented themselves to upper management. Turnover was high, and by the time I left, the role no longer included direct reports, reflecting ongoing retention challenges. Top-tier leadership was fully aware of these issues but largely brushed them off, attributing challenges to “growing pains” and taking no meaningful action. This lack of accountability reinforced a toxic culture and had a serious negative impact on morale, productivity, and retention. I do not recommend working in this department. The management approach is reactive, emotionally driven, and unprofessional, and the systemic lack of accountability makes it an extremely difficult environment in which to thrive.

I went on a walk through with about 18 other individuals, as I entered the building a lady whom I've never spoke to or even saw before called me out for arriving on the date I was told to be there stating that she had sent out texts of who was to be there this week, I never received a text and was told to be there on this date, then scoffed and rolled her eyes and preceded to scold me and act all put out by my presence. I found out later that she worked for express. Needless to say I didn't get the job, why would they hire me when I was made to appear that I didn't follow directions and was some kind of trouble starter. And then this same lady had the nerve to try to be nice to me when she called to let me know the company had passed on me. So frustrating, especially when a job is so hard to find. Also, I had a positive drug test, and when I made them retest that urine in another cup it was negative, but still almost tested positive for some type on depression med, which I don't take, and why are they testing for depression meds, it's none of their business and I've been with them for about a month and a half, only 1 walk through, 1 job prospect in all this time. And they actually called about 3 weeks after I initially started with them and I was told they had a job offer for me, when I went in, bc they can't tell you over the phone, they just asked the same questions and stated they would send out my resume, like I thought they had already done that. Terrible company.