Does Fidelity Investments pay their employees well?

According to anonymously submitted Glassdoor reviews, Fidelity Investments employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Fidelity Investments. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Fidelity Investments?

79% of Fidelity Investments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fidelity Investments 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Fidelity Investments?

Software Engineer (931) , Customer Relationship Advocate (809) , Financial Representative (498) , Senior Software Engineer (376) , Customer Service Representative (342) , Director (314) , Lead Software Engineer (285) , Intern (278) , Principal Software Engineer (234) , Financial Consultant (223) , Vice President (218) , Investment Solutions Representative (210) , Analyst (202) , Financial Services Representative (182) , Business Analyst (172)

What are the pros of working at Fidelity Investments according to real employee reviews?

"Benefits are great and Fidelity is making a solid attempt to be more focused on the associate work/life balance." ((in 3295 reviews)); "Work life balance can be good but varies wildly depending on team and manager and is getting worse with in" ((in 1606 reviews)); "The people are great and they do a lot to make the interns feel included and connected" ((in 1068 reviews)); "The Pay was good compared to the S. Ohio / N. Kentucky area as a whole." ((in 819 reviews)); "Leap program is really well structured and work culture is good" ((in 489 reviews))

What are the cons of working at Fidelity Investments according to real employee reviews?

"Management is poor and there are no true avenues or methods to help promote employees or protect them from mismanagement." ((in 473 reviews)); "Your salary will be low and don't expect yearly raise will even match inflation." ((in 441 reviews)); "Large corporation and if you get a bad manager then you are out of luck." ((in 389 reviews)); "Did not have sufficient member on my team and was expected to work long hours during busy weeks." ((in 138 reviews)); "Although a female chairman there are not enough women on middle and upper management" ((in 124 reviews))

What are employees saying about Fidelity Investments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fidelity Investments layoffs and their outlook for job security at Fidelity Investments in 2026.

Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,376 total reviews)

Abby Johnson

84% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,376 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews

1.0

Mar 29, 2018

Call Center

Investment solutions representative

Recommend

CEO approval

Business Outlook

Pros

-Learning about Retirement Savings accounts

Cons

-Hours -Treatment of employees -Micromanaging -"Call Avoidance" -Under trained Management -Lack of opportunity for growth -Tracked for breaks and lunches down to the minute -no flexibility to move your schedule -lack of vacation/sick time compared to other companies -low pay -work life balance/requires overtime

1.0

Dec 20, 2017

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits package Fidelity offers the employees to be apart of their cult.

Cons

Jackie Lawson was correct about Fidelity Investments retaliating against employees that are reluctant to cooperate with their illegal activities. Fidelity (upper management) glean personal information and use it to laden the individual with embarrassment amongst their peers as punishment. Fidelity Investments definitely practice unorthodox discipline methods to gain control over their employees.

4.0

Aug 31, 2017

Overall, a great company

Publishing developer

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits - 401k (100% up to 7% matched), profit sharing, medical/dental, paid holidays, paid vacation, gym membership reimbursement, tuition assistance, student loan pay off, ability to work from home in many departments/roles... I could go on and on! Great work environment. Nice facilities. Great culture. Awesome folks to work with. Management was wonderful.

Cons

In my department (Learning & Development), there are constant changes and reorganizations, thus leading to shifts in teams and eventually lay offs. Fidelity is a chronic "reorg and then lay off" company and I experienced it firsthand after being with them for 11 years, along with many others in my group - some with long tenure and even more with incredible talent. Since the owner, Mr. Johnson, stepped down and allowed his daughter, Abby, to take over, so much has changed and not in a good way. It is really unfortunate.

Viewing 196 - 198 of 18,376 Reviews

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Jobs at Fidelity Investments

Entry Level Customer Service - Albuquerque

Financial Representative -Plainview, NY

Financial Services Representative - Franklin, TN

Franklin, TN

View job

Financial Customer Associate - Westlake

Financial Services Representative - Charleston, SC

Mount Pleasant, SC

View job