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Fidelity Investments

Engaged Employer

Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,388 total reviews)
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Abby Johnson

84% approve of CEO

77% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,388 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews
1.0
Oct 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good experience to use on a resume, even though the job was absolutely horrible.

Cons

If you want to work in a call center then this is the job for you! Mindless "diversified" managers who are absolutely clueless. They will say you are trained as a "trader" but you are only a client service rep working for crap money. They preach the "culture" and "what is possible". Well, the reality is the culture is corporately sickening and the fact that the ones who have a clue leave before the green Kool Aid totally zaps the life out of you. ISR managers are a joke. They call ISR a "sales job", but they are just phone jockeys who can only talk about target date funds. Good luck to any of you who get sucked into the rah rah! Get your experience and run away as fast as you can.

1.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are good when you enter, increasing that remuneration is a different story. Feels good when you leave.

Cons

Some middle management simply refuse to help people move forward with their career, both in work experience and career level - mostly because their own careers are at a dead end. A lot of talented people being kept low because of this. Seems like a retirement home for anyone working in technology given how laid back it is and if you're anyway talented it's best you look elsewhere so that you don't get left behind in the industry. People being promoted due to being incapable of performing their current role.

1.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

It's impossible to get fired, but other than that there is not a single pro that comes to mind...how can there be pros when you have 7 long hours of customer service calls. It's literarily call after call from clients who are pissed off and only call in because they have a problem. Maybe flipping patties and making sandwiches isn't such a bad idea, huh?

Cons

The managers get paid to keep their reps in the call center aka prison. You do not want to do a life sentence at this place because you'll wake up in 20 years and still be taking 7 hours of phone calls and making 40k a year. There is no advancement at all! This job will not help you get your foot in the door to move through the company...it will get you in the door to move from phone center job to phone center job to phone center job aka lateral movement with new job titles and more annoying clients. This place hires photography majors, geology majors, heck even people without a college degree, so if you have a finance, accounting, or econ degree, look elsewhere if you want to start a real career in finance or any business field because this place is like a kindergarten for adults (why else are the walls painted mac n cheese orange, sun yellow, puke green?

Viewing 247 - 249 of 18,388 Reviews

Glassdoor has 21,232 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.