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      Foundever

      Engaged Employer

      Foundever Inbound Customer Service Agent reviews

      2.7

      34% would recommend to a friend

      (32 total reviews)
      avatar

      Laurent Uberti

      9% approve of CEO

      9% positive business outlook

      Ratings by demographic groups

      Inbound Customer Service Agent employees have rated Foundever with 2.7 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Inbound Customer Service Agent professionals have an average working experience there. Foundever is rated 24% below average by Inbound Customer Service Agent professionals compared to other employers within the Telekommunikation industry (3.6 stars).

      Reviews by job title

      32 reviews
      5.0
      May 25, 2021

      Good place to work

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home work available, paid traning, good environment, other benefits, Bosses are organized. Good place to work near home, parking space. All benefits. Computers provided, paid internet bill

      Cons

      Stressful job because the customer, yelling but this is blamed to the proyect you worked, mine was Best Buy. Th e bonuses based on customer care reviews, system is difficult and weird, most customer leaves bad reviews even when blame on the store workers or UPS or FEDEX service, very unfair

      2.0
      Aug 15, 2019

      Micro Management

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supervisors try to keep teams engaged and add fun. Good entry level opportunity, little opportunity for advancement

      Cons

      Nepotism, micromanagement due to nature of business

      avatar
      Foundever Response
      6y
      Thanks for sharing your experience with us. We're glad to hear you had an engaging experience with your colleagues, you can really make solid friends here! We appreciate your feedback and we'll look into this as our main objective is to provide a healthy work experience to all our members. Peter.
      Viewing 22 - 24 of 32 Reviews
      Related searches: Foundever Inbound Customer Service Agent jobs | Foundever salaries | Foundever benefits | Foundever interviews
      Foundever reviewsFoundever Inbound Customer Service Agent reviews

      Glassdoor has 24,705 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.