5.0
Nov 24, 2022
Recommend
CEO approval
Business Outlook
Pros
People are mostly easy to work with. It’s very rare that I get contacted outside of my work hours. People understand what work-life balance means.
Cons
Most of the agents are newbies in the BPO world. Although this has it’s own downside in terms of running the business, it is still worth taking the risk working with the newbies. With proper training and guidance, they can offer a lot more for the account.