Is Foundever a good company to work for as a Operations Manager?

Operations Manager professionals working at Foundever have rated their employer with 4.5 out of 5 stars in 191 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Foundever .

Does Foundever pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Foundever with 3.8 out of 5 stars based on 191 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4426) , Customer Service Representative (CSR) (1505) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (425) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1066 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 663 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 466 reviews)); "Environment is good and Benefits" ((in 458 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 377 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1165 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 775 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 237 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 128 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 126 reviews))

Foundever Operations Manager reviews

4.5

87% would recommend to a friend

(191 total reviews)

Laurent Uberti

86% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (191 reviews)

Ratings by demographic groups

Race / Ethnicity

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Operations Manager employees have rated Foundever with 4.5 out of 5 stars, based on 191 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Foundever is rated 26% above average by Operations Manager professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

191 reviews

5.0

Feb 11, 2025

Great Place to Work, Amazing People

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great Opportunities with fantastic clients Good progression schemes Great engagement initiatives Big advocates and wellbeing and work/life balance Supportive environment

Cons

Sometimes miss working onsite all the time due to hybrid working models

Foundever Response

1y

Thank you for sharing your feedback! We're delighted to hear that you appreciate the opportunities and progression schemes available at Foundever, as well as our commitment to engagement and employee well-being. It’s great to know that you find our supportive environment beneficial. We understand your feelings about hybrid working and missing the onsite experience. Balancing remote and in-office work can be a challenge, and we're continuously exploring ways to enhance that aspect of our work culture. Your insights are valuable to us, and we appreciate your dedication to the team! Thank you for being a part of Foundever!

5.0

Feb 11, 2025

Great Place to worl

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Friendly place, good relationships with managers, engaging environment, lots of variety, very inclusive environment, one of the most inclusive places I have worked

Cons

Nothing that needs sharing right now

Foundever Response

1y

Thank you for your thoughtful review! We're glad to hear that your experience at Foundever over the past 3-4 years has been so positive, particularly regarding the friendly and inclusive environment. Building strong relationships with managers and enjoying a variety of work experiences are important aspects of a fulfilling workplace. We appreciate your suggestion about structured pay reviews and will take that into consideration as we strive to enhance our compensation processes. Thank you for your continued dedication to Foundever, and we look forward to your ongoing contributions to our inclusive culture!

5.0

Feb 7, 2025

Best company ever

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership team and incentive plans.

Cons

None that i can think of

Viewing 22 - 24 of 191 Reviews

Jobs at Foundever

Operations Manager - Onsite in Ft. Smith, AR.

Foundever

Foundever Operations Manager reviews

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Best company ever

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