Question 1

Is Foundever a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Foundever have rated their employer with 4.0 out of 5 stars in 5,474 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service (CSR) Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Foundever.

Question 2

Does Foundever pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Foundever with 3.8 out of 5 stars based on 5,474 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Foundever.

Question 3

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4425), Customer Service Representative (CSR) (1505), Customer Service Professional (761), Customer Service Agent (697), Customer Service (425), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (202), Operations Manager (199), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 4

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"Work from home position was good and able to switch shifts" ((in 1053 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 650 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 487 reviews)); "Benefits are good and fair" ((in 452 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 369 reviews))

Question 5

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1151 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 786 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 235 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 138 reviews)); "Communication was poor and they count anything against your hours" ((in 130 reviews))

Foundever

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Good starting company with a supportive environment

Good benefits, but metrics are unrealistic

Company culture is friendly and supportive

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