Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

How satisfied are employees working at Foundever?

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4422) , Customer Service Representative (CSR) (1503) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (425) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (259) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1066 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 641 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 469 reviews)); "Benefits are good and fair" ((in 454 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 371 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1163 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 809 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 236 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 136 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 135 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

Foundever reviews

3.9

78% would recommend to a friend

(19,221 total reviews)

Laurent Uberti

84% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

19K reviews

2.0

Jun 29, 2026

Remote work available, but poor leadership and training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quick hire, offers remote work.

Cons

Team leads are terrible. Insurance is terrible, training is terrIble. Miscommunication throughout. Steady changes. No raises. Poor pay.

1.0

Jun 28, 2026

Work from home can't outweigh poor management and stress

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Only pro is work from home

Cons

*this is specifically for the Knoxville, TN location* The operations manager and up are absolutely terrible. They have ran off a huge portion of their senior agents since March and a lot more are looking for new jobs. Agents are just a number. They decreased pay for the majority that are employed there. They require mandatory overtime and if you can't work it you get an occurrence and threatened with being fired. You get cussed at nearly all day from members and can't do anything about it. If you hang up you are threatened with call avoidance and potentially fired. Calls are back to back all day. Compensation is not anywhere near enough for the emotional abuse you deal with.

5.0

Jun 28, 2026

Good environment, but coffee could be better

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was good. Good environment

Cons

The coffee was lame u know

Viewing 4 - 6 of 19,221 Reviews

Jobs at Foundever

Customer Service Insurance Representative 1

Customer Service Representative

Customer Service Representative

Customer Support Specialist

Customer Service Representative

Foundever

Foundever reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Remote work available, but poor leadership and training

Work from home can't outweigh poor management and stress

Good environment, but coffee could be better

Jobs at Foundever

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