Item: Foundever
Rating: 4
Author: Current employee - Customer Service Representative (CSR)

Question 1

Is Foundever a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Foundever have rated their employer with 4.2 out of 5 stars in 1,408 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Foundever.

Question 2

Does Foundever pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Foundever with 4.0 out of 5 stars based on 1,408 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Foundever.

Question 3

What are the top reviewed jobs at Foundever?

Accepted Answer

Customer Service Representative (4425), Customer Service Representative (CSR) (1505), Customer Service Professional (761), Customer Service Agent (697), Customer Service (425), Call Center Agent (293), Customer Service Advisor (293), Coach (285), Team Leader (285), Customer Service Professional (CSP) (260), Learning Specialist (202), Operations Manager (199), Technical Support (179), Call Center Representative (155), Quality Analyst (140)

Question 4

What are the pros of working at Foundever according to real employee reviews?

Accepted Answer

"Work from home position was good and able to switch shifts" ((in 1061 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 641 reviews)); "Training was good and explained what the job duties were and how to do well in your job." ((in 471 reviews)); "Environment is good and Benefits" ((in 463 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 352 reviews))

Question 5

What are the cons of working at Foundever according to real employee reviews?

Accepted Answer

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1166 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 796 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 239 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 140 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 125 reviews))

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