Foundever Ridgeway reviews

1.0

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(1 total review)
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Laurent Uberti

Not enough data to show CEO approval

Reviews by job title

1 review
1.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

A few paid holidays. Had not been offered through Alpine Access/Sykes Enterprises/Sitel Group who previously were the companies handling the AARP program that employed me since 2015.

Cons

Older workers in the AARP Chat program started being targeted and let go. From nowhere there were complaints and accusations and harassment. Constant 1:1s. Verbal and then written warnings with termination within a couple of weeks. Welcome you to listen to recorded sessions, Issues finding out about last paycheck.

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Foundever Response
2y
Thank you for your feedback on your experience with Foundever. The employee experience within our organization is very important. We appreciate your advice on listening to the conversations; it is a great way for our teams to understand the agent experience and offer opportunities for coaching and improvement. If you have specific questions about your employment and/or additional detailed feedback you want to provide to our Human Resources department about your time with the team, please contact us at na.hr@foundever.com or 1+(866)430-0052. Thank you, Jasmin, Community Marketing, Foundever

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