Jun 5, 2019
Fujitsu Customer Service Engineer reviews
1.0
Be the first to recommend this company
Takahito Tokita
Not enough data to show CEO approval
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Reviews by job title
4 reviews
2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook
Pros
No office to visit everyday. Given company vehicle, laptop, and cell phone to perform job duties. Co-workers are awesome.
Cons
Micro-management. Recently added GPS to vans and restrict your time to idle even though 80% of the job is documentation on their horrible job tracking system. Evaluations and raises are based on metrics that do not measure your ability to provide customer service, they measure your ability to be a company man. You can provide the worst customer service, but if you update unnecessary files, if your not idling too long in your van, if you say you fix every problem the first time (even though you didn't), you are guaranteed a salary increase. When they do come. Once every 5 years! Completely disconnected from the company. Working the front lines with no weapons or protection. Just a target put on your back! No bonuses, no Christmas parties, no annual salary increases.
3.0
Apr 7, 2014
Business was not stable enough to keep staff
Former employee, more than 3 years
Portland, ME
Recommend
CEO approval
Business Outlook
Pros
Varied experiences, something new every day. With the wide range of customers you could find yourself working on a large base of technology both new and old.
Cons
Low Compensation, Quick to change staffing levels as customer base was not solid. There wasn't much communication on what the company was doing except communication with your direct supervisor.
Viewing 1 - 3 of 4 Reviews
