This company is one of the worst I've worked for. I voluntarily left Fujitsu America because after being there for over a year I was tired of working in a negative and politically charged environment. It got to the point where I dreaded to come into work and I've never felt that way about any job.
Little to no rewards (pay raises, bonuses, recognition etc.) for going above and beyond. I did two jobs and supported international sites, but I was just another number on their spreadsheet. If they promoted from within, I did not see it or hear it. The service desk in South America is a joke, and the users will reach out to you directly. We were constantly audited by our client to ensure that we were really doing the work that was reflected in the tickets.
Asking for help from certain Voip or Server support teams were met with hostility and aggression. Where is the synergy between the groups?