Pros
Account specific management is great and in tune with the needs of the employees that support the account. In the past 6 months there has been an active attempt to breathe fresh perspective into the larger account teams with very intelligent and good leaders. Given the recent mass exodus there are a lot of roles available for those who want a challenge. This could be a huge opportunity for someone who wants to get involved in the renaissance of a company under new leadership.
Cons
Pay is below area averages, raises are significantly below inflation and industry averages, there is not a great amount of effort or time put into goals and performance management. There is little to no opportunity for training or conferences in the budgets. Management continues to demand employees seek certifications and training but on their own dollar and time. Senior management refuses to be customer facing unless absolutely forced to and allows the mid-managers to get beaten up on by the client only to deliver the news to deaf ears. They also have not taken client concerns seriously until it has reached the boiling point and there are serious issues noted. Again, this is the corporate management and not the account team management.
