Pros
- good environment if you want to learn about various technologies and markets as well as research methodologies - good social network you can build (analysts, sales, consulting, events. clients) - good to have them on your CV - decent benefits package - company performing well and stable even during the recession which gives employees confidence - you get a company credit card right from the start to pay for travel expenses
Cons
- no clear career path unless you do it yourself - no compensation plan even though it is already almost end of February so you do not know what targets you will be working towards - micromanagement - lots of internal politics - resistant to change - favouring "yes" people over those ones who are innovative and want to change something - not truly customer-focused - analysts sometimes fail to dial into calls with clients; sometimes they deliver poor quality calls which does not help as Gartner's reputation depends on their analysts - small chances of promotion unless you are with the company for a number of years - poor information sharing between client partners and the sales community - poor CRM choices and an enormously long intergration process with various lines of business - sales are not using the CRM fully to share information - big staff churn - it is easy to burn out because there is so much work and pressue - tight metrics seem to be "god" which means that managers can overlook other, "softer" employee's attributes and achievements - senior managers avoid answering simple questions about compensation and use decoy techniques to turn employee's attention to some unimportant matters - too many cumbersome processes and procedures which are hard to follow for a new starter and slow everything down - unfair stack rankings because they are not based on equal territories - how can you compare people's performance if their territories across the group are so different from one another? - client services are not always client oriented and user friendly (they'd rather follow their process t than be client focused which is very sad) - poor visibility across various business units such as sales, client relationship organisation, consulting, events - the list just goes on and on - they are not practising what they preach - unnecessarily long and complicated interview process which can out you off...
