Gartner reviews

3.8

70% would recommend to a friend

(9,370 total reviews)
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Gene Hall

77% approve of CEO

53% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Nov 18, 2019

Perform and you’ll be rewarded

Recommend
CEO approval
Business Outlook

Pros

Excellent training and a solid product/service that makes it easy to pick up the phone and talk about. I wish I fully understood the earnings potential when I joined, I made in year 1 (with hard work) what I thought I might not achieve until at least year 2 or 3. The comp plan was what they said it was, but you’re uncapped and incentivized significantly to overachieve. I’d you’re hungry, disciplined, want to sell and serve the C level, make a lot of money and have many trajectories at a growing company this role could be for you. 5 weeks of training before you go quota live (and you get paid very well during it) Comp plans designed for you to succeed Ongoing training for both managers and employees Transparency on how you rank up against other AES Clear goals & expectations Surrounded by bright talent - not just in sales Technically a ‘nice to have’ product/service, but one that the C level values and cares about

Cons

While I’m very happy here and have performed well, this job may not be for you if: You don’t like framework. Gartner studies best practices and teaches companies how to replicate the best of the best - they do the same with their sales team. The way you did it before you got here might be out the window and you have to be ok with that. For me this meant some of my process looks different and relationship based selling which my old company preached has been replaced with the challenger sale (It will also pay off...). There’s no going rogue here - there’s a consistent process from how you run your calls, to pricing, to how you get paid. You’re a heads down individual contributor or think you don’t need feedback and support (from managers, peers, trainers) this might also not be your place. Gartner is very much a collaborative, coaching culture. Feedback is a part of this job, every day. Whether it be more direct from sales managers or part of the multiple opportunities for peer coaching and deal support this is a regular part of the routine. You want a cushy sales job. Don’t get me wrong the value prop for this service is high, but it requires diligent and quality performance every day. This isn’t a place for someone interested in coasting, If you have a ‘good enough’ bar that taps out at some point you likely won’t be here long term.

1.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

You can make decent money with great work life balance if you don't care about your soul. Benefits are incredible.

Cons

The customer does not matter - AT ALL. All that matters is sales and your are encourage to do any amount of lying or fear mongering to get it. One of their closing specialists summarized it perfectly "Every time a client opens their mouth I consider it an opportunity to upsell them." On top of the mandatory cold calling days and and mandatory weekly role plays this made for a brutal 'boiler room' culture.

3.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Gartner can be a great place to gain some experience, benefits are decent, ability to move into new roles every couple years, up until now the stock has been steady and strong

Cons

The rapid growth (nearly doubling after CEB acquisition) has unraveled what little culture was left. Executive team is so far removed from the “Life at Gartner” experience of the average employee. Culture seems to be going backwards... we talk of diversity and inclusion but it’s never been more painful to be a woman at this company. I can count on 1 hand the number of sr/executive level female leadership. It seems the only function of HR these days to send out emails about not leaving early on Fridays, and not using profanity. Not to mention a COMPLETE lack of flexibility... Gartner was slowly starting to allow more flexible work arrangements and this year did a complete move in the other direction requiring everyone to be tied to an office... and the office is a horrible open floor concept... just long tables with monitors (no dividers, no shelves). The office space feels like a sterile call center (with a couple ping pong tables). Most middle management is promoted into those roles out of necessity rather than skill... there is a shocking lack of skill development for our young workforce.

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